Find Cumberland County Numbers
Start with the office type. County services route through the Cumberland County contact directory, the frequently requested phone list, or Public Information at 910-437-1921. Fayetteville city services route through 1FAY at 910-433-1329, individual department pages, or FayFixIT for service requests. Schools route through Cumberland County Schools, the school directory, or the staff directory. Courts route through the North Carolina Judicial Branch Cumberland County contact directory. Utilities route through FAYPWC, Duke Energy, Piedmont Natural Gas, or state utility complaint offices.
If an online directory does not show the number, use the fallback chain from the research. Call the main switchboard or public information line. Use the office's published contact form or in-person information desk if the matter is records-related. For public records, route to the specific custodian where the research identifies one, such as Register of Deeds for land, vital, and marriage records. Do not treat a reverse-lookup hit as official when an agency, school, hospital, utility, or court page can confirm the number directly.
Fayetteville Phone Staff Directory
Fayetteville is the county seat and the largest municipal directory source in Cumberland County. City Hall is at 433 Hay Street, Fayetteville, NC 28301-5537, and the citywide number is 910-433-1329. The city brands that phone route as 1FAY, or 910-433-1FAY. The City Manager's Office page is a public staff table, not just a generic contact page. It lists names, titles, direct phones, and emails for city leadership and staff.
| Field | Type | Required | Notes / Format |
|---|---|---|---|
| Staff | Table text | No | Rows use last name, first name format. |
| Title | Table text | No | City Manager, Assistant City Manager, Internal Auditor, and related roles. |
| Phone | Table text | No | Direct 910-433 numbers, with some shared office lines. |
| Mail link or text | No | Some vacant rows omit email. |
A sample City Manager's Office row shows Doug Hewett, City Manager, with direct phone 910-433-1990 and a city email. Other captured rows include assistant city managers at the same office line, Internal Auditor Gwendolyn Austin-Jones at 910-433-1059, Intergovernmental Military Manager Adam DiGaudio at 910-433-1994, and Community Engagement Manager Michele Smith-Riordan at 910-433-1854. Personal mobile and home contact details are not shown.
Cumberland Public Safety Numbers
Emergency calls in Cumberland County go to 911. Administrative and non-emergency numbers are different. Cumberland County Emergency Communications publishes 910-438-4069 for administrative contact at 500 Executive Place. Fayetteville's 911 Communications Division uses 910-433-1329 as an administrative contact. The Sheriff's Office non-emergency line is 910-323-1500. Fayetteville Police directs known-suspect non-emergency reports to 910-433-1529 or 910-433-1530 instead of the online P2C form.
911 - immediate police, fire, EMS, danger, active crime, serious crash, or urgent emergency.
988 - Suicide & Crisis Lifeline by call, text, or chat.
1FAY, 910-433-1329 - Fayetteville city service questions, not a replacement for 911.
211 / 1-888-892-1162 - NC 211 human-service referrals.
Poison Control - 1-800-222-1222.
- Cumberland County Sheriff non-emergency - 910-323-1500
- Fayetteville Police known-suspect reports - 910-433-1529 / 910-433-1530
- Hope Mills Police - 910-425-4103
- Spring Lake Police - 910-436-0350
- Fayetteville Fire non-emergency - 910-433-1728
- Alliance Behavioral Health Crisis Line - 877-223-4617
Cumberland School Phone Directories
Cumberland County Schools is the main K-12 source. The district is at 2465 Gillespie Street, Fayetteville, NC 28306, phone 910-678-2300. The CCS staff directory has a free-text search field with the instruction to filter by staff name. The school directory is more phone-rich than the staff search because campus records show school name, grade span, program notes, physical address, phone, fax, and principal.
Fayetteville State University
1200 Murchison Road
Fayetteville, NC 28301
910-672-1111
Representative CCS school entries include Pine Forest High at 910-488-2384, Terry Sanford High at 910-484-1151, Cumberland Road Elementary at 910-485-7171, and Rockfish Elementary in Hope Mills at 910-424-5313. FSU routes general callers through 910-672-1111 and uses its finder and department pages for staff and office routing. FTCC's full faculty/staff page was password-protected in the capture, but the college main number, IT Service Desk at 910-678-8502, and athletics staff table were public sources.
The Cumberland County Schools staff directory provides a searchable staff channel, while the separate school directory is better for campus phone and fax numbers.
Use staff search for a person or role, but use the school directory when the need is a campus main office, fax, principal, address, grade span, or program note.
Cumberland Utility Phone Numbers
Utility calls should separate outage or emergency routing from routine customer service. Fayetteville Public Works Commission is central for many Fayetteville and Cumberland County residents. FAYPWC lists 910-483-1382 for general inquiries, customer service, and 24-hour outage or service-interruption reporting. PWC also publishes division phones such as Electrical Engineering 910-223-4514, Electric Construction/Maintenance 910-223-4500, and Builder/Developer Inquiries 910-223-4600.
| Utility | Emergency / Outage | Customer Service |
|---|---|---|
| Fayetteville PWC electric, water, wastewater | 910-483-1382 | 910-483-1382 |
| Duke Energy | 800-769-3766 | Provider account channels |
| Duke Energy Progress | 800-419-6356 | Provider account channels |
| Piedmont Natural Gas | 800-752-7504 or 911 for immediate danger | 800-752-7504 |
| NCUC / Public Staff complaints | Provider first when urgent | 866-380-9816 / 919-733-9277 |
| Call Before You Dig | Dial 811 before excavation. | |
Cumberland Health Phone Numbers
Cumberland County Public Health is at 1235 Ramsey Street and uses 910-433-3600 for public health, immunizations, WIC, and environmental health routing. Environmental Health has its own line, 910-433-3618, plus TTY 910-223-9386. The WIC distinction is important: WIC information questions go to 910-433-3610, while WIC appointments use 910-433-3730. The research notes that the information line was added to reduce appointment-line congestion and does not replace the appointment line.
DSS is at 1225 Ramsey Street, phone 910-323-1540, fax 910-677-2801. That number appears for Food & Nutrition, Work First, and child services. Cape Fear Valley Medical Center uses 910-615-4000. Cape Fear Valley Community Mental Health Center is 910-615-3333, Behavioral Health Inpatient Services is 910-615-3600, and Highsmith-Rainey Specialty Hospital is 910-615-1000. Crisis access should stay separate: 988 is the national crisis line, and Alliance Health's 24/7 Cumberland County crisis line is 877-223-4617.
Cumberland Records Phone Numbers
The Register of Deeds is the core phone source for land records, vital records, marriage licenses, notary oaths, and military discharges. The office is in Cumberland County Courthouse Room 114 at 117 Dick Street. The general phone is 910-678-7775. Vital Records is listed at 910-678-7795, and the county quick list also gives 910-678-7767 for birth, death, and marriage certificates. Land Records is 910-678-7773. Public Health sends certified birth and death copy requests to the Register of Deeds.
Court records and filings route to the Clerk of Superior Court at 910-475-3000. The county research did not locate an official Board of Elections phone number in captured snippets, so voter-registration questions should use the official Board of Elections page until the phone can be verified directly. Tax and motor-vehicle property issues may involve Cumberland County Tax Administration and NCDMV, with NCDMV Customer Service at 919-715-7000 for driver and vehicle questions.
Cumberland County Phone Numbers
County government has both quick-reference and detailed directory channels. The frequently requested list gives Public Information at 910-437-1921, Public Health at 910-433-3600, Register of Deeds lines, Sheriff non-emergency at 910-323-1500, Social Services at 910-323-1540, and Senior Community Services at 910-323-3421. The department contact directory adds County Administration 910-678-7723, County Attorney 910-678-7762, Financial Services 910-678-7753, Human Resources 910-678-7653, ITS 910-323-6119, Cooperative Extension 910-321-6880, and HMIS 910-323-6112.
State agencies matter because many Cumberland County services are state-run or regulated. The courthouse main number and Clerk of Superior Court are 910-475-3000. District Attorney is 910-475-3010. Public Defender is 910-475-3023. NCDEQ's Fayetteville Regional Office is 910-433-3300, with environmental assistance contact at 910-433-3353. NCDOJ handles consumer scams and telemarketing complaints, and NCUC/Public Staff handles regulated telephone and utility complaints.
Cumberland Official Phone Lookup
Official reverse lookup starts by comparing the caller's claim to the published directory. If a caller claims to be Cumberland County, Fayetteville, CCS, FSU, FTCC, FAYPWC, Cape Fear Valley, N.C. Courts, NCUC, or NCDOJ, hang up and call the published number from the official page. NANPA can confirm whether an area code is plausible. The FCC Consumer Complaint Center accepts unwanted-call and spoofing complaints. The FCC Reassigned Numbers Database is mostly a paid compliance tool for businesses, not a consumer name lookup.
- Capture the caller ID, date, time, voicemail, and exact claim.
- Check the official agency, school, utility, court, hospital, or carrier directory.
- Use NANPA only to confirm area-code geography, not identity.
- Report unwanted sales calls through FTC Do Not Call when the facts fit.
- Use FCC, NCDOJ, NCUC/Public Staff, Sheriff, or Fayetteville Police based on the complaint type.
Cumberland Reverse Phone Tools
Third-party reverse-lookup tools can provide caller-name, carrier, spam-label, or line-type clues. They are not government sources and should not override an official directory. Allowed tools for this Cumberland County phone number page include Whitepages, NumLookup, Truecaller, RoboKiller, YouMail Directory, Hiya, and carrier tools such as AT&T ActiveArmor, Verizon Call Filter, and T-Mobile Scam Shield. Low-tier people-search aggregators are not used here.
| Tool | Free? | Returns Name | Returns Carrier | Returns Line Type |
|---|---|---|---|---|
| Whitepages | Freemium / paid | Sometimes | Sometimes | Sometimes |
| NumLookup | Free / freemium | Sometimes | Sometimes | Sometimes |
| Truecaller | Freemium / app | Sometimes | Limited | Limited |
| RoboKiller | Freemium / app | Spam identity | Limited | Limited |
| YouMail Directory | Free web pages | Spam caller category | Limited | Limited |
| Carrier scam tools | Carrier customer apps | Spam or caller ID label | Own network context | Carrier-specific |
NumLookup's reverse-phone interface is one third-party example from the screenshot manifest. Use it as a supporting clue, not as proof that a caller is connected to Cumberland County.
Third-party results may be partial, stale, paid, or based on public and commercial data. Official numbers still need to be checked against the source agency or carrier.
Cumberland Phone Line Types
Line type changes how much trust a phone-number lookup deserves. Cumberland County official numbers often use institutional landline or PBX patterns: 910-678 for county, schools, and FTCC; 910-433 for Fayetteville, Public Health, and NCDEQ; 910-475 for courts; 910-615 for Cape Fear Valley; 910-483 for PWC. Wireless, VoIP, cable voice, business SIP, and mobile virtual network operators can also display 910 or 472. Number portability means the original prefix may not reveal the current carrier.
| Line Type | Typical Use | Common Cumberland County Context |
|---|---|---|
| Local government PBX | Agency offices and staff phones | 910-678, 910-433, 910-475 clusters |
| Hospital or institution | Switchboards and departments | 910-615 Cape Fear Valley, 910-672 FSU |
| Utility | Outage, customer service, departments | FAYPWC 910-483 and 910-223, Duke and Piedmont toll-free |
| Wireless | Mobile callers | AT&T, Verizon, T-Mobile, UScellular, MVNOs |
| VoIP or cable voice | Business lines and cloud phone systems | Can be legitimate or abused in spoofing |
Cumberland Scam Phone Reports
Cumberland County scam reporting is local, state, and federal. Use the official directory first when a call claims to come from a county office, city office, school, hospital, court, police agency, or utility. Utility shutoff threats, fake jury-duty arrest threats, DSS or Medicaid calls asking for sensitive data, school emergency-payment scams, hospital billing scams, fake law-enforcement donations, grandparent scams, romance scams, and warranty robocalls all fit the research pattern.
FTC Do Not Call handles registry and unwanted sales-call complaints, with registration by phone at 1-888-382-1222 and TTY 1-866-290-4236. FCC handles unwanted calls, spoofing, robocalls, and service complaints. NCDOJ uses 919-716-6000, 1-877-5-NO-SCAM, and 1-844-8-NO-ROBO in consumer materials. NCUC/Public Staff handles regulated utility and telecom service complaints at 866-380-9816 or 919-733-9277. Call the Sheriff or Fayetteville Police when money was stolen, threats were made, or a local report is needed.
Note: Save the number, date, time, voicemail, payment request, and any screenshots before filing a robocall or scam complaint.
Cumberland Community Phone Directories
NC 211 and United Way of Cumberland County are the strongest community-resource directory channels. NC211.org offers search fields for what the resident needs and the nearby city, ZIP, or address. Callers can dial 2-1-1 or 1-888-892-1162 to speak with a specialist about food, shelter, utility assistance, tax help, caregiving, health care, disaster support, and other human services. United Way of Cumberland County is at 321 Dick Street, Suite 107, Fayetteville, phone 910-483-1179.
Major switchboards also function as directory anchors: Cape Fear Valley Health 910-615-4000, Cumberland County Schools 910-678-2300, Fayetteville State University 910-672-1111, Fayetteville Technical Community College 910-678-8400, Fayetteville PWC 910-483-1382, City of Fayetteville 910-433-1329, and county public information 910-437-1921. Fort Liberty and federal channels need separate federal research when the phone question is military or federal rather than county, city, school, health, or utility related.